tng88 is committed to protecting the personal data of every player who registers on our Platform. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and the rights you hold as a tng88 account holder.
Our six data protection commitments to every tng88 player.
All personal data transmitted to and from the tng88 Platform is protected by 256-bit SSL/TLS encryption. Data stored on tng88 servers is encrypted at rest.
tng88 does not sell, rent, or trade your personal data to third-party marketing companies. Your information is used solely to operate the Platform and comply with legal obligations.
Data collected by tng88 is used only for the purposes for which it was collected — account operation, payment processing, KYC, fraud prevention, and service improvement.
tng88 collects only the minimum personal data necessary to deliver its services and fulfil its licensing and legal obligations. We do not collect data speculatively.
Registered tng88 players have the right to access, correct, and request deletion of their personal data, subject to legal retention requirements under gaming law.
This Policy explains clearly which data tng88 collects, who it may be shared with, how long it is retained, and what your options are. No hidden data practices.
This Privacy Policy ("Policy") is issued by tng88 ("tng88", "we", "us", "our") and applies to all personal data collected from users ("you", "the Player") who access or register on the tng88 online gaming platform at tng88.co (the "Platform").
tng88 understands that privacy is important to Malaysian players. This Policy has been written to be clear and readable, while meeting the substantive requirements of applicable data protection legislation and tng88's international gaming licence obligations. We encourage you to read this Policy in full. If you have questions about any section, please contact us using the details in Section 13.
Scope: This Policy applies to all personal data collected through the tng88 Platform, including data submitted during registration, deposited during gameplay, generated through customer support interactions, and collected automatically through cookies and similar technologies.
For the purposes of this Policy, tng88 is the data controller in respect of all personal data collected from Players using the Platform. As the data controller, tng88 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is conducted lawfully, fairly, and transparently.
tng88 operates under an international gaming authority licence. All data processing activities undertaken by tng88 are subject to the data protection requirements imposed by that licensing regime, in addition to any applicable national data protection legislation. Malaysian Players retain rights under applicable Malaysian data protection frameworks to the extent those frameworks apply to offshore online gaming operators.
Enquiries regarding this Policy or tng88's data processing practices should be addressed to: [email protected]
tng88 collects personal data in three principal ways: data you provide directly, data generated through your use of the Platform, and data collected automatically by technical systems. The specific categories of data collected are set out in the table below.
| Category | Data Elements | Collection Method |
|---|---|---|
| Registration Data | Full legal name, date of birth, email address, Malaysian mobile phone number, username, password (hashed) | Provided by you during account registration |
| KYC / Identity Data | Copy of government-issued ID (MyKad, passport, or driving licence), proof of address, payment method ownership documents | Provided by you when requested for KYC verification |
| Financial Data | Deposit and withdrawal transaction records, payment method identifiers (TNG eWallet account reference, bank account last digits), transaction amounts and timestamps | Generated through use of the Platform's deposit/withdrawal functions |
| Gaming Activity Data | Game session records, wagers placed, winnings and losses, bonus activity, game preferences | Automatically recorded by the Platform during gameplay |
| Technical Data | IP address, device type and operating system, browser type and version, session duration, pages visited, click-stream data | Collected automatically via cookies and server logs |
| Communication Data | Support tickets, live chat transcripts, email correspondence, feedback submitted through the Platform | Generated through your communications with tng88 support |
tng88 does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where voluntarily disclosed by you in the context of a responsible gaming self-exclusion request.
tng88 uses the personal data it collects for the following purposes:
tng88 processes your personal data on the following legal bases, depending on the specific processing activity:
tng88 shares personal data with third-party service providers engaged to assist in the operation of the Platform, including: payment processing partners (including TNG eWallet operator Touch 'n Go Sdn Bhd and other Malaysian financial institutions); identity verification and KYC service providers; game software providers (such as Pragmatic Play, PG Soft, and Evolution Gaming) to the extent required to deliver their games to your session; customer support platform providers; and data hosting and cloud infrastructure providers. All third-party service providers engaged by tng88 are contractually required to process personal data only on tng88's instructions and to implement appropriate security measures.
tng88 will disclose personal data to regulatory bodies, gaming authorities, financial intelligence units, or law enforcement agencies where required to do so by law, court order, or tng88's gaming licence obligations. Such disclosures will be made only to the extent required by the relevant legal obligation.
In the event of a merger, acquisition, sale of assets, or other business transfer involving tng88, personal data held by tng88 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer in accordance with applicable data protection requirements.
tng88 does not sell, rent, or trade personal data to third-party marketing companies or data brokers. This is an unconditional commitment.
tng88 uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the tng88 Platform, including the tng88 login process.
tng88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by tng88's gaming licence and applicable anti-money laundering obligations:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised. Where data is anonymised, it may be retained indefinitely for statistical or analytical purposes without identifying individual players.
tng88 implements technical and organisational security measures designed to protect personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include, but are not limited to: 256-bit SSL/TLS encryption for all data in transit; encryption of sensitive data at rest; access controls limiting data access to authorised personnel on a need-to-know basis; regular security assessments and penetration testing of the Platform; and incident response procedures for data breach detection, containment, and notification.
Notwithstanding these measures, no online platform can guarantee absolute security against all possible threats. Players are responsible for maintaining the security of their own tng88 login credentials and for notifying tng88 immediately if they suspect any compromise of their account security.
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, tng88 will notify affected players without undue delay and, where required, will report the breach to the relevant regulatory authority.
As a registered tng88 player, you hold the following rights in respect of your personal data, subject to applicable legal limitations and exemptions:
To exercise any of the above rights, please contact tng88 at [email protected]. tng88 will respond to valid rights requests within 30 days. Requests may require identity verification before processing.
The tng88 Platform is strictly for persons aged 21 years and above. tng88 does not knowingly collect personal data from individuals below the age of 21. If tng88 becomes aware that personal data has been collected from a person below the minimum age, that account will be immediately suspended and all personal data associated with the underage registration will be deleted, subject only to any legal obligations to retain evidence of the underage access for regulatory reporting purposes.
If you believe that a minor has registered on the tng88 Platform, please contact tng88 at [email protected] immediately.
tng88 may update this Privacy Policy from time to time to reflect changes in its data processing practices, changes in applicable law, or changes to the Platform's features and services. When material changes are made, tng88 will provide notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect. The effective date at the top of this Policy will be updated accordingly.
Your continued use of the tng88 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how tng88 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or tng88's personal data processing practices, please contact tng88 using the following channel:
tng88 Data Enquiries
Email: [email protected]
Subject line: "Privacy Policy Enquiry – [Your Account Username]"
Response time: We target a response within 5 business days for routine enquiries and within 30 days for formal rights requests.
For questions about responsible gaming or to access self-exclusion tools, please visit the Responsible Gaming page. For the full terms governing your use of tng88, please review the Terms & Conditions.
Play with confidence — tng88 protects your privacy with bank-grade encryption and strict data handling practices.
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